Nokia SDM Certification - PS NSOP 認定 SDM_2002001030 試験問題:

1. What statement BEST describes the correct solution when developing a new Field Operations organization?

A) Subcontracting high volume work to reduce costs, People located to meet SLA response times, Spare Parts located to meet SLA requirements 24x7.
B) Subcontracting non Telco work, People located to meet SLA response times, Spare Parts located to meet SLA requirements 24x7.
C) Subcontracting high volume work to reduce costs, People located to meet SLA response times, Spare Parts located with Field Personnel.
D) Subcontracting high volume work to reduce costs, People located at home, Spare Parts located to meet SLA requirements 24x7.

2. Which statement is MOST correct regarding Governmental Security Regulators?

A) Security regulators are appointed by the local government specifically for telecommunications related matters.
B) Security regulators are authorised by local governments to provide guidelines for telecom operators and service providers.
C) Security regulators are national governments and their agencies, including law enforcement agencies, national security agencies and export control authorities, etc.
D) Security regulators are authorised by local governments to provide services for telecom operators and service providers.

3. A Network Operations delivery is experiencing difficulties in the SLA compliance of one of its key Field Ops Subcontractors. It has been estimated by the operations team that, if the subcontractor breaches the MTTR SLA in the next reporting period, NSN will incur $10,000 in penalties. The probability of the subcontractor breaching the SLA is 50 %, based on the fact that this has happened before. What is the expected monetary value of this risk event occurring?

A) $10,000.
B) $5,000.
C) $20,000.
D) $2,500.

4. NSN have 2 customers in the same country that have agreed to a shared delivery model but request a low risk plan. Which option do you choose?

A) Start by having a single organisation manage the corrective maintenance and progress to include preventative maintenance and other planned work.
B) Have the GDC directly manage the Field Operations using the Work Force Management Tools.
C) Start by having a single organisation to manage the preventative maintenance and other planned work then progress to include corrective maintenance.
D) Have one of the current organizations manage all corrective maintenance and the other all preventative maintenance and planned work. Later on put all works under single management.

5. What are the most important elements that MUST be monitored constantly over a project life cycle?

A) Cost, Time and Scope.
B) Quality and Subcontractor Performance.
C) Contract conditions and Project Deliverables.
D) Financial Reports and Schedule.

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