最新のSDM_2002001040問題集で試験を準備する

Nokia SDM_2002001040 試験概要:

Nokia SDM_2002001040 試験シラバストピック:

Nokia SDM Certification - CARE 認定 SDM_2002001040 試験問題：

問題 #1

Variable costs:

A. is an efficiency ratio.
B. vary with the volume of production.
C. vary according to an index.
D. are same as OPEX costs.

問題 #2

Who needs to agree on the Care Plan?

A. Head of Care in region and Care Program Manager.
B. Care Program Manager and Customer.
C. Care Program Manager and CT Head.
D. Customer and CT Head.

問題 #3

What is the main HWS KPI related to Delivery Accuracy?

A. The percentage of spare units delivered to a Customer within the agreed Turn Around Time as new spares or replacements for units which cannot be repaired.
B. The percentage of replacement units delivered to a Customer within the agreed Turn Around Time.
C. The percentage of failure reports processed within the agreed Turn Around Time.
D. The percentage of faulty units received from a Customer within the agreed Turn Around Time.

問題 #4

Which fields are not editable in CDB after submission to SAP? If the following fields are incorrect, contract creation needs to be repeated in CDB and SAP alike:

A. Sales organisation, distribution channel and payment terms.
B. Contract start and end date, SLA and service items.
C. CaPM; F&C and CT head contact details.
D. Service Items, Purchase Order numbers and total contract value.

問題 #5

What is the most important reason to have customer reporting in place?

A. Because it is desired to have Customer Management get NSN vision about Care services performance.
B. Because it is a standard Care BL requirement.
C. Because NSN Global Services management is requesting Care to do it.
D. Through this report Customer Management can understand the value we deliver for the money they pay.

解説：