最新のITILFNDv4問題集で試験を準備する

EXIN ITILFNDv4 試験概要:

EXIN ITILFNDv4 試験シラバストピック:

EXIN ITIL 4 Foundation 認定 ITILFNDv4 試験問題：

1. Which TWO are inputs to the service value system?
1. Demand
2. Products
3. Value
4. Opportunity

A) 1 and 4
B) 2 and 3
C) 1 and 2
D) 3 and 4

2. Which is a description of service provision?

A) A formal description of one or more services, designed to address the needs of a service consumer
B) Activities that an organization performs to deliver services
C) A way to help create value by facilitating outcomes that service consumers need
D) Cooperation between two organizations to ensure that a service delivers value

3. Which practice balances management of risk with maximizing throughput?

A) Change enablement
B) Continual improvement
C) Problem management
D) Incident management

4. Which is a key activity carried out in the 'did we get there?' step of the 'continual improvement' model?

A) Evaluate measurements and metrics
B) Perform baseline assessments
C) Execute improvement actions
D) Define measurable targets

5. Which statement about the inputs and outputs of the value chain activities is CORRECT?

A) Some value chain activities only have inputs, whereas others only have outputs
B) The organization's governance will determine the inputs and outputs of each value chain activity
C) Each value chain activity receives inputs and provides outputs
D) Inputs and outputs are fixed for each value chain activity

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