Nokia SDM Certification - PS NSOP 認定 SDM_2002001030 試験問題:

1. The customer is concerned about NSN Security Management employees having access to its IT network. What is the correct response?

A) Inform the customer that the Security Management team must have access if they are to perform their duties as agreed in the contract.
B) Meet with the customer and explain the user management, identity management solutions and authentication/authorization mechanisms used.
C) Offer to locate the NSN employees at the customer premises so they can be supervised by customer.
D) Arrange a meeting to agree how reduce access that will satisfy the customer.

2. What is the approach and the methodology preferred by PS to ensure the optimal running of Network Operations in Outsourcing deals?

A) Employ a model based on the best practice from experience gained in other projects.
B) Reuse the gained experiences based on worldwide best practice to set up or transform the organization, processes and tools.
C) Transformation plan based on the Operations Model.
D) Apply the BM functions of Operation Model to set-up SLA & OLA and apply the Operations Functions to set-up and organize processes and tools.

3. An operations manager needs to communicate to his subordinates, a complex and important message that has been cascaded in a slide set from upper Mgt and ensure that the message is fully understood. What is the BEST way to communicate this and ensure full understanding?

A) In a telephone conference call with all his subordinates.
B) By mass email with attachments to all his subordinates.
C) In a face to face or Confcall/Webex group presentation of the slide set to all his subordinates.
D) In one on one telephone calls with his subordinates.

4. You are the Head of an Operator's, i.e. not NSN, Operations and Maintenance department and the mobile network is undergoing many upgrades. You are faced with a problem in that you CANNOT, for financial reasons, employ sufficient Field personnel to react to corrective maintenance. Four options have been proposed, which one do you recommend to the CTO to maximise the efforts with the LEAST risk without incurring any additional cost?

A) Minimise the NOC team by not working 24x7 and use savings to deploy people to the field.
B) Prioritise sites based on revenue earning trends and forecasts giving highest earning sites highest priority.
C) Have the project teams carrying out the upgrades in response to the corrective maintenance requests.
D) Put a competence development plan together to ensure that all Field people are more capable of handling a wider range of problems.

5. What are the defined Gates in the NSN Sales Work Flow?

A) 1. Customer Selection 2. Go/No Go 3. Bid/No Bid 4. Approval/No Approval 5. Deal/No Deal 6. Start Delivery.
B) 1. Identify Customer Needs 2. Develop a Solution 3. Prepare Commercial Offer 4. Negotiate Contract 5. Prepare PTA.
C) 1, Receive the RFQ 2, Define Bid Team 3, Create Customer Offer 4. Negotiate Contract
5. Prepare Transition Plan.
D) 1. Receive RFQ 2. Develop Solution 3. Prepare Commercial Offer 4. Negotiate Contract
5. Prepare for Delivery.

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