最新のArch-302問題集で試験を準備する

Salesforce Arch-302 試験概要:

Salesforce Arch-302 試験シラバストピック:

Salesforce Certified B2C Solution Architect 認定 Arch-302 試験問題：

問題 #1

A company is planning a promotion during the holiday season and will include retail stores as an inventory source exposed only on their commerce storefront. However, they are concerned about the risk of overselling due to a heavily marketed pre-holiday product launch.
In which three ways should a Solution Architect define an architectural solution to both mitigate the risk of overselling and allow for a positive customer service experience in the event inventory falls short?
Choose 3 answers

A. Use both B2C Commerce and Marketing Cloud to offer email notifications for products that are back in stock.
B. Call real-time inventory services directly throughout the product grid and checkout experience to ensure accurate inventory count for every available SKU is displayed to the shopper.
C. Call real-time inventory services on product and cart pages to confirm that inventory has not changed.
D. Use Order Management capabilities to support the redirection of orders placed to warehouses or stores showing Inventory for all, or most, of the SKU-level products in the order.
E. Use Service Cloud to text all registered customers when any product comes back in stock.

問題 #2

A luxury retailer Is about to implement B2C Commerce and Marketing Cloud for their online presence. They are well known for their privacy when it comes to their customers' purchases within their stores and would like that to reflect in their online presence as well.
Given that requirement and the requirement to adhere to global data privacy acts, what are two out-of-the-box features the retailer should enable across these clouds when it comes to their customers' privacy?
Choose 2 answers

A. Use profile and preference center functionality for Marketing Cloud Email Studio to capture consent and opt-in confirmation.
B. Determine the stopper's tracking preference using the B2C Commerce Shop API.
C. Enable terms and conditions functionality within Marketing Cloud to have customers opt-In.
D. Create cookies initially, then delete once the customer asks to deny.

問題 #3

An organization has separate support teams that work with customers based on their tier level. Tier levels are based on the amount of money a customer spends. The organization wants incoming support cases to automatically be routed to the correct team based on their tier level.
Which two options should a Solution Architect configure to accomplish this?
Choose 2 answers

A. Assignment Rules
B. Queues
C. Auto Response Rules
D. Support Processes

問題 #4

A financial company uses an external system for pricing and quotation.
What is the recommended approach to use the pricing and discount rules in the external system within Salesforce during the loan application process?

A. Rebuild the logic used in the external system using Apex.
B. Use the API callout component in Process Builder to retrieve the latest information from the external system during the loan application process.
C. Use an external object to store pricing and discount information.
D. Use the Apex callout to retrieve the latest information from the external system during the loan application process.

問題 #5

A company uses Service Cloud and B2C Commerce and now wants to enable the 'Order on Behalf of functionality on its storefront.
Which two actions should a Solution Architect take to ensure agents can use the 'Order on Behalf of' functionality?
Choose 2 answers

A. Verify that the permissions for the B2C Commerce account support 'Order on Behalf of'.
B. Verify that agents have a user record in Service Cloud and an account created in B2C Commerce.
C. Configure agents to use SSO between B2C Commerce and Service Cloud.
D. Apply the "Order on Behalf of permission set to Service Cloud users.

解説：