最新の2M00001A問題集で試験を準備する

Avaya 2M00001A 試験概要:

Avaya 2M00001A 試験シラバストピック:

Avaya Selling Avaya Contact Center Solutions for IP Office - APSS Online Test 認定 2M00001A 試験問題：

1. When you ask a Line of Business Leader the question: "Do you know how many customers contact your business, how often their issues are resolved on the first call, and how frequently they drop?" What need does this question help you highlight? (Select one.)

A) The need for more complex contact center capabilities
B) The need for a voice-only solution
C) The need to measure and track interactions in both real-time and historically
D) The interest of including social media interactions into the contact center

2. Identify the supervisor capacities for Avaya Contact Center Select with IP Office Server Edition.

A) 100
B) 30
C) 50

3. If a customer answers yes to the question: "Would you like to deploy an outbound contact
center solution behind an existing PBX via PRI or SIP trunks?" Which solution should you guide them toward?

A) Avaya Outbound Contact Express
B) Avaya Contact Center select
C) Avaya IP Office Contact Center

4. Which are the supported countries for Avaya IP Office Contact Center? (Select all that apply.)

A) Canada
B) UK
C) India
D) US
E) Australia
F) Germany
G) New Zealand

5. DRAG DROP
Deploying Avaya Contact Center Solutions for IP Office into midsized contact center helps solve business needs. Match the business need on the left to the positive business impact on the right. (Click and drag the business impact on the right to the corresponding business need on the left.)

質問と回答：