最新のBA-201問題集で試験を準備する

Salesforce BA-201 試験概要:

Salesforce BA-201 試験シラバストピック:

Salesforce Certified Business Analyst 認定 BA-201 試験問題：

問題 #1

Universal Containers is setting up a Salesforce email integration for the sales team. Through discovery conversations, the business analyst (BA) learns the operations team also needs email integration in the near future.
What should the BA do next?

A. Proceed with the sales team's project as planned.
B. Include the operations team during discovery.
C. Start project work for the operations team.

問題 #2

The business analyst (BA) at Northern Trail Outfitters needs to create a current state process map for a Service Cloud implementation with its retail division. The BA needs a simple diagramming notation for the process map that is applicable across all industries, provides context for metrics and management decisions, and supports regulatory considerations.
Which diagramming notation should the BA use for the process map?

A. Unified Modeling Language (UML)
B. Business Process Modeling Notation (BPMN)
C. Universal Process Notation (UPN)

問題 #3

Cloud Kicks hired a new business analyst (BA) to join an experienced cross-functional team that has successfully delivered high-quality Salesforce solutions to global stakeholders. The BA wants to quickly become a trusted advisor to the team.
What should the BA do?

A. Tell the truth in difficult situations.
B. Focus on the task at hand instead of on individual team members.
C. Avoid exposing one's own mistakes to the team.

問題 #4

Cloud Kicks (CK) wants the business analyst (BA) assigned to its Salesforce transformation project to help it achieve organizational success.
The BA guides CK through a set of activities that provides tangible value and helps CK reflect on the nature of its business and the value it provides to customers.
Which strategy is the BA employing?

A. The five W's and an H
B. The five ways to build trust
C. The five most important questions

問題 #5

Northern Trail Outfitters (NTO) is undergoing a Salesforce implementation for Service Cloud. The busjpess analyst is currency working with the development team as they build features in the sandbox. NTO wants to test these features before the changes are deployed to the production environment.
As part of the Application lifecycle Management (ALM) process, which three development models does Salesforce support?

A. Rapid Application Development, Org Development Package Development
B. Salesforce DX, Flow Builder, Rapid Application Development
C. Change Set Development, Org Development, Package Development

解説：