最新のAP-222問題集で試験を準備する

Salesforce AP-222 試験概要:

Salesforce AP-222 試験シラバストピック:

Salesforce Public Sector Solutions Accredited Professional 認定 AP-222 試験問題：

問題 #1

A city wants residents to schedule inspection appointments online. Appointment availability must automatically consider inspector skills, service territories, travel time, and working hours. Which Salesforce capability should be implemented?

A. Public Sector Solutions Appointment Assistant
B. Field Service appointment scheduling
C. Salesforce Scheduler only
D. Email-to-Case

問題 #2

Bohavhan has implemented Public Sector Solutions to manage constituent applications for permits and licenses. However, they have noticed their call center is receiving a large number of phone calls asking similar questions about the new permit and license application processes.
Bohavhan is looking for advice on providing up- to- date information about permit and license processes to constituents so their call center inbound call numbers can be reduced. Which solution would allow constituents to find answers to their questions before beginning the application process while reducing implementation and maintenance costs?

A. Implement Salesforce Knowledge, and publish articles to the Bohavhan public website via Lightning Out.
B. Implement Salesforce Knowledge, and publish articles to an authenticated Experience site page for constituents.
C. Implement Salesforce Knowledge, and publish articles to an unauthenticated Experience site page for constituents.
D. Implement Salesforce Knowledge, and publish articles to the Bohavhan public website CMS via outbound API calls.

問題 #3

A licensing office wants applications to be reviewed by specialists based on the license category selected by the applicant. The assignment rules may change several times each year as organizational responsibilities evolve. Which solution provides the greatest flexibility?

A. Create a separate Salesforce org for each license category
B. Hard-code assignment logic in Apex
C. Require administrators to manually reassign every application
D. Use Flow with configurable decision logic and queues

問題 #4

A government agency recently implemented Public Sector Solutions to drive efficiency in its licensing programs; they are leveraging OmniStudio in their implementation. Post- implementation, some stakeholders still have efficiency concerns with certain parts of licensing processing. Which OmniStudio feature could a technical consultant recommend to identify potential areas for further improvement?

A. Event Monitoring
B. Field tracking services
C. OmniStudio Tracking Service
D. Roll Up libraries

問題 #5

A county wants every new permit application to automatically generate a standard set of review tasks. However, if the application is marked as an emergency, several additional tasks should also be created immediately. Which solution is the most maintainable?

A. Build two completely separate application objects
B. Require reviewers to manually create additional tasks
C. Create multiple validation rules for each emergency task
D. Use Flow to launch different Action Plan Templates based on application attributes

解説：